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Quench offers “Water-as-a-Service”TM solutions by providing filtered water systems, including bottleless water coolers, ice machines, sparkling water dispensers, and coffee brewers, to customers across the North America. Our point-of-use (POU) systems purify a building’s existing water supply to provide cost-effective, convenient, and sustainable filtered water to a broad mix of end-markets, including government, education, medical, manufacturing, retail, hospitality, and other large commercial customers, including more than half of the Fortune 500. Headquartered outside of Philadelphia, Quench is an  AquaVenture HoldingsTM (NYSE:WAAS) business.

Bob Mitchell
General Manager, Quench Canada
Jennifer Walter
Controller
Ciara Redmond
Customer Care Manager
Debbie Buchan
Major Account Manager
Lonnie Hackney
Marketing Manager
Will Welcher
Field Service Manager
Mike Buchan
Field Service Manager
Quench Canada General Manager Bob MitchellQuench Flower
Bob Mitchell
General Manager, Quench Canada

Originally joining Quench in 2011, Bob spent six years building and leading various departments, including Sales Operations and Customer Care. After a brief hiatus from Quench in 2017, during which he worked in Management Consulting for KPMG, Bob returned to Quench in 2018 to run Quench's first international division: Quench Canada. He holds a BS from the Pennsylvania State University and an MBA from Temple University.

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Jennifer Walter
Controller

Jennifer joined the company in 2019 when WA-2! became part of the Quench family.  As the Controller, Jennifer acts as guardian over all accounting and financial affairs. She is passionate about educating the Quench team on understanding the financial impact of day to day business decisions and is a driver in establishing processes that create consistent, efficient operations.  Jennifer is a graduate from the University of Toronto.

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Ciara Redmond
Customer Care Manager

Ciara started her water journey in 2016 after joining WA-2! as a Customer Care and Sales Specialist. In February 2019 Ciara joined Quench Canada after Quench acquired WA-2!. With 10 years’ experience in retail, Ciara’s customer service skills and profound work ethic promoted her to Customer Care Manager with a focus on Office Water sales in 2017. Today she is responsible for leading the Quench Canada Customer Care team in retaining valued customers and ensuring our commitment to providing pure drinking water.

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Debbie Buchan
Major Account Manager

Debbie is a veteran in the water cooler industry with more than 20 years’ experience in sales and operations. Debbie joined the company in 2017 when the company she co-founded, Quench Water Canada, became part of Quench. Debbie now brings her expertise to growing Quench's presence across Canada, adding some of the fastest growing companies and well-known brands to the Canadian portfolio. She holds an undergraduate degree in Psychology from The University of Western Ontario.

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Lonnie Hackney
Marketing Manager

Lonnie joined Quench in January 2019 after the acquisition of Pure Water Technology. Lonnie brings 14 years of Marketing experience to the Quench Canada team with emphasis on Lead Generation, Website Development, CRM Management, Marketing Automation and more. Her attention to detail and go-getter approach are just some of the attributes that make her a valuable team asset.

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Will Welcher
Field Service Manager

Will has served as Field Technician Manager since he joined Quench in 2018 through the acquisition of WA-2! Water. Will brings over 20 years of water filtration experience in both technical and management roles. He began his career with Aramark and has worked for Microclear and WA-2! in a variety of roles. Will is responsible for delivering exceptional field service in British Columbia and Alberta and is one of Quench’s foremost in-house water filtration experts.

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Mike Buchan
Field Service Manager

Mike joined the company in 2017 when Quench Water Canada became part of the Quench family. His passion for satisfying customer service needs and willingness to go the extra mile have been major factors in his success. Quickly identified as a rising talent in the organization, Mike was appointed Field Service Manager in 2018. Mike is responsible for delivering exceptional field service in Ontario and Quebec.

AquaVenture Holdings

AquaVenture Holdings® (NYSE:WAAS) is a multinational provider of Water-as-a-Service, or WAAS TM, solutions that provide our customers with a reliable and cost-effective source of clean drinking and process water. AquaVenture Holdings is composed of two operating platforms: Quench, a leading provider of filtered water systems and related services with over 140,000 units installed at institutional and commercial customer locations across the U.S. and Canada; and Seven Seas Water, a multinational provider of desalination and wastewater treatment solutions, providing more than 8.5 billion gallons of potable, high purity, industrial grade, and ultra-pure water per year to governmental, municipal, industrial, and hospitality customers.

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CAREERS
Work at Quench

Quench has a very service-oriented culture – we strive every day to provide world-class service to our customers, as well as to the teammates (both in the office and in the field) who depend on us to do our jobs well. We value colleagues who:

Communicate openly and honestly

Collaborate, share ideas, and work as a team

Are dependable and committed

Are problem-solvers with a passion for their work

We have a “work-hard-play-hard” office environment (including a business-casual dress code). We go out of our way to recognize success, and mix business and pleasure often! Quench offers competitive salary and bonuses, excellent benefits, incentive awards, and advancement opportunities. We’re proud to be an Equal Opportunity Employer.

Want to join us? Use the link to send your resume to our HR department.

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