Home / Product / Quench 960-16/965-16

Quench 960-16/965-16

Bottleless Water Cooler and Ice Dispenser– 16 lb. storage

  • Filtered ambient and hot drinking water and chewable ice
  • Produces up to 165 lb. of chewable compressed nugget ice in 24 hours*
  • Stores up to 16 lb. of chewable ice
  • Available with touchless dispensing.
  • State-of-the-art filtration technology
  • In-tank and in-storage bin LED UV to maintain cleanliness
  • Touchless pedal or touch sensor dispensing conversion available
  • Available as a freestanding model or as a space-saving countertop
Ideal For:
Prof. Services or Offices
Salon & Spa
Higher Education
Read Reviews 

Product Details

  • Drink Clean: Quench point-of-use ice and water dispensers use advanced filtration and sanitization technologies like carbon filtration, reverse osmosis, UV sanitization, and antimicrobial surface protection to remove sediment, reduce lead and other chemicals, and get rid of off-tastes and odors.
  • Save Money:  By filtering water straight from your building’s pipes using point-of-use filtration technologies, you skip the costs and waste of bottling, bagging, packaging, and shipping ice and water. Quench bottleless ice and water cooler rentals eliminate hidden costs by charging a single, all-inclusive monthly fee.
  • Save Time: You’re busy; your last worry should be your workplace ice and water quality. Let Quench handle your ice and drinking water solutions so you can get back to what really matters.
  • Save The Environment: Bagging ice and bottling water is not only expensive, it’s wasteful. Quench bottleless ice machines and water coolers reduce plastic waste and the pollution of ice and water delivery by filtering your building’s own drinking water using point-of-use filtration.
Explore the Quench 960-16/965-16
Click to access video transcript

In this video, we’ll take a quick tour of our high-capacity water and ice dispenser with hot water – the exciting Quench 960-16.

The Quench 960-16 produces an impressive 165 lbs. of high-quality chewable nugget ice daily, with onboard storage for up to 16 lbs of ice. At the same time, it provides an abundant supply of freshly filtered ambient and hot drinking water. A complete range of state of the art features, freestanding and countertop versions, and high-end design make the  Quench 960-16 an attractive addition to any workplace location – break room, kitchen, or hallway. This model is designed for hospitals, clubs, education establishments, and large workplaces, where higher volumes require higher performance.

The Quench 960-16 is available as a compact space-saving countertop model, the Quench 965-16 that fits under most cabinets.

Let’s look at some of the 960’s state-of-the-art features in more detail:

  • One key advantage of the Quench 960-16 is that we maintain and take care of it for you.
  • Hygiene is more important now than ever, advanced surface protection keeps the Quench 960-16’s surface clean and hygienic no matter how many users you have.
  • The 960-16 also has optional dual pedal dispensing and a hot water safety feature.
  • And it offers peace of mind with in-tank UV to maintain water cleanliness.

The 960-16 is easy to use and hygienic, especially in shared spaces. And when it comes to performance, the Quench 960-16 is outstanding:

  • Quench’s advanced water filtration produces great-tasting water and ice
  • and features an air filter and ice chute door to maintain sanitary ice dispensing, eliminating bacteria growth worries.
  • With up to 165 lbs. of chewable compressed nugget ice per day, and on-board storage for up to 16 lbs. of ice – there’s plenty of ice for the whole office, even those ice munchers.

With a single dispensing spout for ambient and hot drinking water, the Quench 960-16 is three machines in one:

  • An ice dispenser with all-day ice for everyone.
  • A hot water dispenser that keeps your tea drinkers happy.
  • And an ambient water supply that’s perfect for hydrating your entire office.

With optional drainless technology for easy and practical installation and leak detection technology to keep spills and mess to a minimum, the Quench 960-16 offers peace of mind. The large 11″ dispense height is perfect for large mugs and glasses. At 51.5″ high, the freestanding model is the perfect height for easy “no-bend” dispensing. Its small 14.1″ by 23.75″ footprint lets you fit it almost anywhere that there’s power and water source nearby.

The Quench 960-16 is available as both a compact freestanding model and as the Quench 965-16, a countertop model.

Water and ice up with the Quench 960-16! To find out more, call your Quench expert or visit quenchwater.com

Product Specifications

Quench 960-16/965-16
Freestanding: 51.05 in. h x 14.1 in. w x 23.75 in. d / 129.7 cm h x 35.9 cm w x 60.4 cm d
Countertop: 23.75 in. h x 14.1 in. w x 23.75 in. d / 60.4 cm h x 35.9 cm w x 60.4 cm d
Dispensing Area Height
Freestanding: 11 in. /30 cm
Countertop: 11 in. /30 cm
Freestanding: 131 lb.
Countertop: 99 lb.
Ice Output
Freestanding: 165 lb./74.9 kg in 24 hours
Countertop: 165 lb./74.9 kg in 24 hours
Ice Storage
Freestanding: 16 lbs/7.3 kg
Countertop: 16 lbs/7.3 kg
Recommended Water Pressure
Freestanding: 30 - 70 PSI
Countertop: 30 - 70 PSI
Rated Voltage/Frequency
Freestanding: 120V/60Hz
Countertop: 120V/60Hz
Power Consumption
Freestanding: 4.9 amps (565 W)
Countertop: 4.9 amps (565 W)
Freestanding: Drainless Technology available in low TDS environments (<150 ppm)
Countertop: Drainless Technology available in low TDS environments (<150 ppm)
Freestanding: 5 in. sides, rear; Access to the top is required for service
Countertop: 5 in. sides, rear; Access to the top is required for service
Model Number
Freestanding: 960-16
Countertop: 965-16

Installation and Maintenance

Our certified technicians train at “Quench University” where they master the technology behind each filtered water system and what it takes to keep the filtered water dispensers operational. When you rent from Quench, you enjoy:

  • Easy installs that typically take less than an hour
  • Annually scheduled inspections and filter changes
  • Responsive representatives who are on call from 8 a.m. – 8 p.m. EST to answer your questions

Local Service on a National Scale

Our in-depth knowledge of water conditions across North America makes us the ideal partner for any business looking to invest in a water filtration system. We conduct over 260,000 water quality tests annually, allowing us to tailor our advanced filtration and sanitization technologies according to your local water quality and filtration needs.

Want A Free Estimate?

Click the button below and one of our Quench Water Experts will contact you to discuss your water needs, the right product for your workplace, and pricing.
Get A Free Estimate

You May Also Like

Quench has an advanced suite of ice machine models that are designed to meet the needs of any workplace.

Quench Reviews

See What Our Clients Have To Say
Quench USA Inc.
Super happy with the service. They were very helpful in giving us information about different types of filters and the installation of the filter was very professional and efficient.
Quench USA Inc.
Love the better taste and no more large jugs sitting around. Excellent service.